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Providing information and communications technology services and support to the University community.
Support During the End of Year Closedown
The Service Desk will remain open to provide essential services to staff, students, and other users across the end of year closedown (Tuesday 24 December 2024 to Wednesday 1 January 2025 inclusive).
Contact Service Desk 24/7 as usual by calling +61 8 8313 3000 or logging a ticket via the MyIT portal.
MyIT Portal
- Get IT support, chat with Service Desk, or create and update tickets
- Search or browse knowledge articles
- Service Status: View current and upcoming outages
- Cyber Security: Notify ITDS of lost/stolen equipment, compromised accounts, or a data breach
Digital Future: A Technology Strategy for the University of Adelaide
The University of Adelaide has a new technology strategy, Digital Future.
Drawing on engagement across the University, and delivered by ITDS, it provides critical support to the University’s Future Making strategic plan. Find out more about the vision for the University’s technology future.
Latest news
10 Oct Several fraudulent websites have been found using names from the University of Adelaide directory, linking to gambling and illicit content. 30 Sep To further align our current IT Security systems with the Future Uni IT security standards, all University of Adelaide staff members will soon be prompted for Okta multi-factor authentication more often while on campus and connected to the University network. 28 Jun
'New' Teams replacing 'Classic' Teams
Starting mid-July, Microsoft are removing the NEW label from the current 'new' Teams application and will be named Microsoft Teams (with no additional labels). This change will occur for all platforms and users. The application itself is not changing, just the name. 31 May ITDS will be rolling out a new, modernised fleet of printers that will replace existing printers. The new printers will deliver a more sustainable and user-friendly printing experience with increased accessibility for staff and students.
Staff intranet
Information for Information Technology and Digital Services staff members.